Most of the points of interest in Florence are accessible for people with motor disabilities, other types of disabilities and fragile tourists in general.
Admission is normally free for the person with disabilities and the caregiver, with priority entry, with or without a reservation (always recommended). As each museum has its own rules, it is always advisable to contact them in advance.
In many museums it is also possible to request special visits, such as tactile or olfactory tours for the visually impaired.
The Accademia Gallery is completely accessible, with lifts and stair lifts that allow visitors to reach all floors.
At the Door 1, in Via della Ninna, there is the access ramp for wheelchairs as well as staff to help. The second floor is accessible via lifts; at the entrance you can ask for a wheelchair of a size compatible with the elevator. There is a stair lift to reach both bar and terrace.
The Uffizi Gallery has also a special itinerary – Uffizi by Touch - to help the visually impaired to enjoy some of its masterpieces; guide dogs are allowed inside the museum.
The accessible entrance to the Cathedral is on the right side. The interior is fully accessible and there is the TouchAble path, which includes a tactile model of the entire monumental complex.
Baptistery of San Giovanni
The Baptistery is fully accessible for those with motor disabilities (there is a ramp at the entrance). Inside a Touchable path is available.
Opera del Duomo Museum
The Opera del Duomo museum is fully accessible and equipped with lifts that allow access to the three floors of the exhibition and the terrace. There are paths designed for special audiences (visually impaired, people with hearing difficulties, people with Alzheimer's or other diseases).
The other monuments of the complex - Santa Reparata Crypt, Dome of Brunelleschi, Giotto’s Bell Tower - are not accessible.
Il Museo Nazionale del Bargello è dotato di dispositivi per l’accesso alle persone con disabilità motoria attraverso il marciapiede raccordato al piano stradale.
Le sale del museo sono accessibili, ad eccezione della Cappella, della Sagrestia e della Sala dei Bronzetti. È proposto anche un percorso tattile, ma solo su prenotazione.
Palazzo Medici Riccardi è completamente accessibile alle persone con disabilità motoria ad eccezione della Cappella dei Magi parzialmente fruibile. L’ingresso accessibile è da via de’ Ginori n. 2.
Il Complesso di Santa Croce offre un accesso alla basilica e al chiostro tramite una rampa e una pedana. L’ingresso non richiede prenotazione. I cani guida, muniti di certificazione, sono ammessi.
Sebbene molte aree del complesso monumentale di Santa Croce siano accessibili, alcune zone presentano limitazioni: le navate della basilica sono facilmente percorribili, ma le cappelle del transetto si trovano su un piano rialzato, raggiungibile solo tramite scalini non percorribili con la sedia a rotelle. Per visitare il Cenacolo è necessario uscire dalla basilica utilizzando la rampa e accedere al chiostro di Arnolfo da Piazza Santa Croce.
A ramp guarantees the accessibility for wheelchairs on the ground floor. The upper floor is accessed via an elevator that connects the entrance floor (Crypt) to the first floor of the Medici Chapels where are the Cappella dei Principi and the New Sacristy by Michelangelo. A platform lift allows access to the New Sacristy (activated upon request).
Visitors with motor disabilities can access from the entrance to the Lungarno Anna Maria Luisa de 'Medici n. 2, requesting the intervention of staff by intercom. Inside, the Galileo Museum is accessible in all its parts, thanks to a stairlift that also allows the transport of motorized wheelchairs. A path tactile is available for the visually impaired, by reservation.
The sidewalk leading to San Marco museum is narrow and the presence of a step requires the mobile platform that can be asked to the staff. The interior of the museum is entirely usable, thanks to the presence of ramps and elevators. The church of San Marco is not accessible.
The Basilica is accessible with the exception of the Tornabuoni Chapel and the two chapels of the transept. To go from the basilica to the museum, you need to exit onto Piazza Santa Maria Novella, reach the museum exit (on the left looking at the facade) and ring the bell o have the staff open the dedicated access. The museum is fully accessible.
The external staircase is accessible with a tracked stairlift (a renovation is underway to facilitate entry). The interior of the Marini Museum is accessible thanks to slides and platforms.
The staff of Palazzo Davanzati can place a ramp at the main entrance and help with the heavy doors. A lift reaches the first floor and, upon reservation, the 2nd and 3rd. A tactile visit can be arranged for the visually impaired.
The Synagogue and the first floor of the museum are fully accessible to visitors with motor disabilities. The second floor is open with limited access.
The recommended entrance to the Stibbert Museum for people with motor disabilities is from Via di Montughi 4. Some rooms on the ground floor are difficult to access due to the presence of steps; the first floor is reachable with a lift; the Japanese Armory is not accessible.
Dante’s House Museum
Fully accessible, except the loggia.
Museo del Novecento (Museum of the Twentieth Century)
The museum is fully accessible, with the exception of the rooms on the mezzanine level.
Opificio delle Pietre Dure Museum
The museum can be visited thanks to a series of lifting platforms.
Archaeological National Museum
The access in wheelchair is guaranteed by an electric platform, press the red button at the entrance to signal the need and wait for the caretaker.
Brancacci Chapel
The museum rooms are fully accessible, including the Chapel, which is higher than the ground level, but accessible with an elevator.
Innocenti Museum
Fully accessible.
Palazzo Strozzi
The courtyard is easily accessible, with a ramp located in via Strozzi. Elevators make the exhibition floor accessible, without barriers of any kind.
For more details about these and other museums and monuments, please see the “Without barriers” section of the Official Tourism website of the Metropolitan City and of the Municipality of Florence.
The Accessible Tourism section of Visit Tuscany provides news, routes and information about accessible services around the region.